VizRefra Text Analytics Services – Privacy Statement

Privacy Policy for Viz Text Analytics Services and Google Docs Extension


Viz Text Analytics Services (“VizRefra”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from users of the Viz Text Analytics Services and Google Docs extension, how we use this information, and the choices you have regarding the use of your personal data. By using our services and extension, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

We may collect the following types of information when you use our Services and Google Docs extension:

  • Personal Information: This includes your name, email address, and any other information you choose to provide when using our Services.
  • Google Account Information: To authenticate your Google Docs account and provide you with our services, we may access basic account information such as your email address and display name. We do not collect or store your passwords.
  • Document Content: In order to perform text analytics functions, we may process the content of your Google Docs documents temporarily. We do not store your document content on our servers.
  • Usage Information: We collect anonymized usage data to help us understand how users interact with our Services and extension, identify trends, and improve our services. This information may include your IP address, device information, browser type, and usage patterns.

How We Use Your Information

We use your personal information for the following purposes:

  1. To provide and improve our Services and extension;
  2. To perform text analytics functions and enhance the overall user experience;
  3. To communicate with you, including responding to your inquiries, sending important notices, and providing customer support;
  4. To analyze and understand user behavior and preferences;
  5. To maintain the security and integrity of our Services and extension;
  6. To comply with legal requirements and protect our legal rights.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  1. With your consent or at your direction;
  2. With service providers that help us operate, maintain, and improve our Services and extension;
  3. In connection with a merger, acquisition, or sale of our business or assets;
  4. To comply with legal requirements or protect our legal rights, including in response to subpoenas, court orders, or other lawful requests for information;
  5. To protect the safety, rights, or property of our users, ourselves, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

Third-Party Links

Our Services and extension may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites or services, and this Privacy Policy does not apply to any information collected by them.

Children’s Privacy

Our Services and extension are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

International Users

If you are using our Services or extension from outside the jurisdiction in which VizRefra is based, please be aware that your personal information may be transferred to, stored and processed in that jurisdiction. By using our Services and extension, you consent to the transfer of your personal information to the jurisdiction in which VizRefra is based.

Google API Services

The Google DOCs extension “Viz Text Analytics” complies with Google Limited Use Policy:

  • Extension data, information provided and analytical reporting complies with Google Limited Use Policy
  • Please visit the Google API Services User Data Policy for more information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of our Services and extension constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us. We are committed to addressing your concerns and ensuring the privacy and security of your personal information.